Privacy Policy
You may give us personal data by:
• Corresponding with us by phone, email or otherwise. We ask you to disclose only as much information as is necessary to provide you with our products or to submit a question/suggestion/comment in relation to our website or products.
• Filling in forms on our website such as the “contact us” form.
• Completing a transaction on our website.
• When emailing us.
• Signing in or registering to use our online store. The type of personal information you may include is your name, address, phone number, email address.
Why do we collect this information?
We collect the information in order to provide you with products, to market our services, to improve our website and to recruit staff. We will use this information:
Customer
• To set you up as a customer on our systems
• To liaise with you about products that we are sending you
• To deliver information about our products, where you have subscribed to receive same
Website users
• To facilitate your use of our online store
• To administer and improve our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
• As part of our efforts to keep our website safe and secure
• To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you
• To make suggestions and recommendations to you and other users of our website about services that may interest you or them
The legal bases for the processing of your data are:
• That you have provided consent for the processing for one of more specified purposes such as marketing for example when you subscribe to receive our newsletter
• Processing necessary for the performance of a contract which you have entered into with us or to take steps at your request prior to entering into a contract
• Processing necessary for compliance with a legal obligation to which we are subject
• Processing necessary for the purposes of the legitimate interests which we pursue in providing you with quotes and proposals about our services prior to contract where such interests are not overridden by your interests or fundamental rights or freedoms which require the protection of your information
Who do we share this information with?
We may share your personal data with our selected business associates/suppliers and contractors to provide you with our services. For example, these business partners may include our web hosting provider and our IT service providers.
In addition, we may disclose your personal information to third parties:
• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets
• If we or substantially all of our assets are acquired by a third party, in which case information held by us about our customers may be one of the transferred assets
• If we are under a duty to disclose or share your information in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect our rights, property, or safety, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction
Disclosure of your information
We may also share your information with selected third parties including:
• Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you
How long do we keep hold of your information?
The time periods for which we retain your information depends on the type of information and the purposes for which we use it. We will keep your information for no longer than is required or permitted.
What are your rights with respect to your personal data?
You have the following rights under the Data Protection Acts 1988 & 2002:
• The right to access the personal data we hold about you.
• The right to require us to rectify any inaccurate personal data about you without undue delay.
• The right to have us erase any personal data we hold about you in circumstances such as where it is no longer necessary for us to hold the personal data or, in some circumstances, if you have withdrawn your consent to the processing.
• The right to object to us processing personal data about you such as processing for profiling or direct marketing.
• The right to ask us to provide your personal data to you in a portable format or, where technically feasible, for us to port that personal data to another provider provided it does not result in a disclosure of personal data relating to other people.
• The right to request a restriction of the processing of your personal data.
Where our processing of your personal data is based on your consent to that processing, you have the right to withdraw that consent at any time but any processing that we have carried out before you withdrew your consent remains lawful.
Your payment information
How we use your payment information
• To take payment for products purchased by you on our website and to give refunds
• To prevent and detect fraud against either you or us
Unsubscribe
To unsubscribe from our email database, simply click on the unsubscribe link located at the bottom of every marketing email. Alternatively, you can email us indicating 'Unsubscribe' in the subject line with your request to unsubscribe and we will action this for you within 1 business day. We respect your right to not receive our marketing even after consent and subscription, and we have made unsubscribing as easy as possible for you.
What will happen is we change our privacy notice?
This notice may change from time to time, and any changes will be posted on our website and will be effective when posted. Please review this notice each time you use our website or our services. This notice was last updated on 17/07/23.